Host Tags

Privacy Policy

Last Updated: 19th April 2026

1. Introduction

Welcome to host-tags.com ("we", "us", "our"). We provide a platform that enables property hosts ("Hosts", "you") to create and manage digital content accessible via NFC-enabled smart tags.

We are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Data Controller

host-tags.com is the Data Controller responsible for your personal data.

Contact Information:
Email: clientsuccess@host-tags.com

3. Personal Data We Collect

3.1 Information You Provide

When you create and use a host account, we may collect:

  • Full name
  • Email address
  • Phone number (optional)
  • Billing and payment details
  • Property information (e.g., listing name, address)
  • Content you create (text, images, videos, instructions)

3.2 Automatically Collected Data

  • IP address
  • Device type and browser
  • Usage data (pages visited, actions taken)
  • Log data (timestamps, interactions)

3.3 Guest Interaction Data

When guests tap NFC tags:

  • Anonymous interaction data (e.g., number of taps, time of access)
  • Device/browser metadata (non-identifiable where possible)

We do not intentionally collect personally identifiable information from guests unless explicitly enabled by the Host.

4. Legal Basis for Processing (GDPR Article 6)

We process your data under the following legal bases:

  • Contractual necessity – to provide and operate your account
  • Legitimate interests – to improve the platform and ensure security
  • Legal obligation – for accounting, tax, and compliance
  • Consent – where applicable (e.g., marketing communications)

5. How We Use Your Data

We use your personal data to:

  • Create and manage your host account
  • Enable NFC smart tag functionality
  • Process payments and subscriptions
  • Provide analytics and insights
  • Improve platform performance and features
  • Communicate with you (support, updates, notifications)
  • Ensure security and prevent fraud

6. Data Sharing and Processors

We do not sell your personal data.

We may share your data with trusted third parties:

  • Payment processors (e.g., Stripe)
  • Cloud hosting providers (e.g., AWS, Google Cloud)
  • Analytics providers
  • Customer support tools

All third parties are bound by Data Processing Agreements (DPAs) and comply with GDPR.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs)
  • Transfers to countries with adequacy decisions

8. Data Retention

We retain your data only as long as necessary:

  • Account data: retained while your account is active
  • Billing data: retained as required by law (e.g., tax regulations)
  • Analytics data: anonymized or deleted after 6 months

You may request deletion at any time (see Section 9).

9. Your Rights Under GDPR

You have the following rights:

  • Right of access – request a copy of your data
  • Right to rectification – correct inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise your rights, contact: clientsuccess@host-tags.com

You also have the right to lodge a complaint with your local data protection authority.

10. Data Security

We implement appropriate technical and organizational measures, including:

  • Encryption (in transit and at rest)
  • Access controls and authentication
  • Secure cloud infrastructure
  • Regular security monitoring

11. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain session functionality
  • Analyze usage and performance
  • Improve user experience

You can manage cookie preferences via your browser settings.

12. Host Responsibilities

As a Host, you are responsible for:

  • Ensuring any personal data you collect from guests complies with GDPR
  • Providing appropriate notices where required
  • Obtaining consent if collecting identifiable guest data

We act as a data processor where you collect and control guest data.

13. Children's Data

Our platform is not intended for individuals under 16. We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification.

15. Contact Us

If you have questions about this Privacy Policy or your data:
Email: clientsuccess@host-tags.com